News

ISO9001:2015 Audit by bsi

Yesterday, BSI conducted a 6 monthly audit on our ISO9001:2015 system and I am pleased to announce that we passed again.

The auditor commented on how well the Microtech staff involved with the audit were engaging with him, which tells him that the staff are understanding of their roles and processes, which helped him to assess the management of the company.

Well done everyone!

2020 Wall Planners

Microtech 2020 Wall Planners are now available. They even have those all important week numbers!

We also have Microtech jotter pads available too.

Please contact me at jamie.s@mtick.co.uk if you would like to be sent one.

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Bowling & meal with long term strategic client

No matter what industry you operate in, relationship building is key to success in the long term. So on Friday evening we held a bowling night, followed by a meal, with one of our long term strategic clients.

Mixed teams played 2 games with an overall individual winner who was awarded a trophy, which I’m sure is displayed proudly in the office this morning.

It goes without saying, but if you invest time and effort into getting to know your clients, listening to their needs and serving them to the best of your abilities, you are well on the way to successful relationship building. Offering a great service will encourage repeat business, establishing a loyal customer base. Once you have the right reputation, it is easier to gain trust and confidence in those with whom you do business.

If you take the time to get to know your clients you will be better equipped to fully understand what they want. Conversely, businesses which fail to nurture the needs of clients and customers are far less likely to achieve success, or may take much longer to secure the desired results for both parties.

We value all of our clients, be them new or existing, large or small, so if you would like to know more about Microtech Electronics please get in contact.

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